TDCJ Employment Application

Frequently Asked Questions

FAQ

Accounts

Do I need to create an account?
Yes. To complete an application and apply for a TDCJ posting, you will need to create an account.

Do I need an email address to create an account?
Yes. You will need access to an email account to create an account to use the application system. You will receive an email confirmation after you have submitted your completed application for a job posting.

How do I create an account?
To create an account, click on the Create an Account link at the bottom, right corner of the screen. A new screen will display that allows you to request an account. Enter your email address and then click submit.

The online application system will send you an email with additional instructions on how to complete your account setup. Please check your Spam or Clutter inboxes if you do not receive an email in your inbox.

Email Example

How do I reset my password for my account?
To reset your password, click on the Forgot Password/Reset Password link at the bottom right corner of the application screen. A new screen will display requesting entry of an email address. You must enter the email address you used to create your account. Then click on the Submit button.

If an account was found matching the email address entered, the online application system will send you an email with additional instructions on how to reset your password. Please check your Spam, Clutter, Social or Promotions inboxes if you do not receive an email in your inbox.

Open the email you received from the TDCJ online application and click on the URL provided. Enter your email address (or the email address attached to the account you created) and the KEY provided in the email. Enter a new password using the criteria provided above the password field. Retype your new password in the Confirm Password field. Then click on the Submit button. You will receive a message on the screen stating your password has been reset. The online application system will return you to the login page. Enter your email address and new password to log into the application.

Reset Password Email Example

Application

What information do I need to have available before I start my application?
Before you begin your application, please have the following information available:
Complete educational history which includes copies/ images of your High School diploma, GED, Post-Secondary degrees, special licenses, certifications and registrations, Driver's License/ State ID, and Social Security Card; complete employment history which includes start and end dates, reasons for leaving, and job duties and responsibilities. If you were in a supervisory role, you will need to enter the number of employees you supervised.

I answered YES to one or more questions presented on the screen when you first enter the application? What do I do now?
At this time, you are not eligible to apply for employment with TDCJ.

How do I know my application is complete?
The online application is broken into several sections. The following sections require data to be entered in order to show the section as complete: Identification and Contact Info, Availability, Time, & Travel Requirements, Skills/Qualification, Criminal History, Foster Youth/ Military Services, Education, Supplemental, Required Documents (DL/SSN).

Other sections include Education, Licenses/Certifications, Employment, EEO Data. These sections are optional if you do not have any information to enter or upload.

For those sections that require data to be entered, the required fields are highlighted (marked) in YELLOW. If any of the required fields are NOT entered, the application will display an error on the field and will show Incomplete next to the section on the application home page.

Please carefully review each section to ensure you have entered information in all of the required fields. The system will not allow you to apply for a job if there is an incomplete section. Once all sections show as Complete, the system will display a new section that allows you to start applying for Job postings.

One of the sections in my application shows as Incomplete. What do I do?
Please click on the EDIT button next to each Incomplete section and carefully review the application information to ensure it is accurate. Also ensure that any fields that are highlighted in YELLOW has been entered to mark that section of the application as Complete.

How do I submit my application?
Once you have completed your application, (all sections show COMPLETE on the home page), a Job posting box will appear at the bottom of the screen. Enter a job posting number in the field and then click on the Apply button. A confirmation message is display on your screen. Click ok to proceed. Once you click ok, a new screen will display. Review the information on the screen, using the scroll bar to scroll to the bottom. Click the button next to the statement "I understand and accept the statements above" and type in your name. Click the submit button at the bottom, left corner of the screen.

You will receive an email from TDCJ stating that you have submitted your application.

How do I sign my application?
Once you have completed your application, (all sections show COMPLETE on the home page), a Job posting box will appear at the bottom of the screen. Enter a job posting number in the field and then click on the Apply button. A confirmation message is display on your screen. Click ok to proceed. Once you click ok, a new screen will display. Review the information on the screen, using the scroll bar to scroll to the bottom. At the bottom of the screen appears an electronic signature agreement. By clicking the button next to the statement "I understand and accept the statements above" and typing your name in the "Type Name here" field, you agree to use this as your electronic signature for your application.

How do I know I've applied for a job?
The online application system will send you an email confirming submission of your application for the job posting.

Some of my information has changed. How do I update my application after I have submitted it?
You can update your application information by logging into the TDCJ Online Application from the TDCJ website. You will need to enter the email address and password you created when you setup your account. Once logged in, you can update your information.

You can reapply to any open job postings for your new information to appear on your application.

Image/Document Uploads

What types of files will I need to upload?
To apply for a TDCJ job, you will be asked to upload a copy of the following documents: High school diploma, Post-Secondary degrees, licenses, certifications or registrations, Driver License/State ID, and Social Security Card.

What is the maximum allowed for uploading images?
The maximum size is 5MB per image.

What are the acceptable file types for uploading?
The following file types are accepted for all uploaded images: BMP, JPEG, JPG, PDF, PNG.

How do I upload documents?
To upload educational documents such as High School diploma, Post-Secondary degrees, transcripts, licenses, certifications, and registrations:

Click on EDIT next to the Education Section then click on BROWSE next to the Select File to Upload. An OPEN screen will appear on your screen that shows the files available on your desktop or on your phone. IF your files are NOT stored in the folder that appears on your screen or phone, you will need to navigate to the correct place to upload your file. Once you have found the file, click on the file name then click on OPEN to add it to the Select File to Upload field. Once the file path appears in the field, click on the Upload Documents button in the middle of the screen.

To upload Driver's License/State ID and SSN card images:

Click on EDIT next to the Required Documents section. Click on the radio button next to Driver's License/State Issued ID. Then click on BROWSE next to the Select File to Upload. An OPEN screen will appear on your screen that shows the files available on your desktop or on your phone. IF your files are NOT stored in the folder that appears on your screen or phone, you will need to navigate to the correct place to upload your file. Once you have found the file, click on the file name then click OPEN to add it to the Select File to Upload field. Once file path appears in the field, click on the Upload Documents button at the bottom of the screen.

Please view the following videos on how to upload DL and SSN documents from an iPhone or a Computer.

iPhone

Computer

Can I upload multiple documents at one time?
No. Please upload each file separately to ensure your file meets or is under the maximum size limit. If you have one image that contains both a Driver's license and SSN, you will need to upload the image in both fields to ensure your application is complete.

General Questions

Where do I find a list of available TDCJ jobs?
To find all open positions, please go to https://www.tdcj.texas.gov/ks_career.html and click on TDCJ Job Search. You will also find the link to available job postings once you have completed your electronic application.

How do I apply for a TDCJ job posting?
Please go to https://www.tdcj.texas.gov/ks_career.html and click on TDCJ Online Application. This link will allow you to complete an application and submit it to jobs posted on the TDCJ website.

Who do I contact if I have additional questions?
Please contact HR_Employment@tdcj.texas.gov if you have any additional questions or concerns.

View the FAQ section for troubleshooting videos.
Questions about a correctional officer application? Contact us at CO.Staffing@tdcj.texas.gov
Questions about all other positions? Contact us at HR_Employment@tdcj.texas.gov